Shipping policy

Order Processing

All prints are made to order. Orders are normally prepared and dispatched within 2–5 business days after payment has been received. During busy periods, processing may take slightly longer.

Packaging

All posters and photographic prints are sold unframed. They are carefully rolled and shipped in a protective postal tube to help prevent damage during transit.

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment. The available shipping methods and prices depend on the destination country and the items ordered.

Estimated Delivery Times

Estimated delivery times after dispatch are:

Latvia: 2–5 business days
European Union: 5–14 business days
United Kingdom: 7–14 business days
United States and Canada: 15–25 business days
Australia, New Zealand and Japan: 30–50 business days
Other international destinations: 15–40 business days

These delivery times are estimates and are not guaranteed. Customs processing, postal disruptions, severe weather, public holidays and other circumstances outside our control may cause delays.

Tracking

A tracking number will be provided by email after the order has been dispatched. Tracking information may take several days to update after the parcel has been accepted by the postal service.

Customs Duties and Import Taxes

Orders delivered outside the European Union may be subject to customs duties, import taxes or handling fees imposed by the destination country. These charges are not included in the product or shipping price and are the responsibility of the customer.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address. If you notice an error after placing an order, please contact us immediately at photoprintshub@gmail.com.

If a parcel is returned because of an incorrect or incomplete address, refusal of delivery or failure to collect it, additional shipping charges may apply before it can be sent again.

Lost or Delayed Parcels

If your parcel has not arrived within the estimated delivery period, please contact us at photoprintshub@gmail.com. We will check the tracking information and submit an investigation request to the postal carrier when appropriate.

Damaged Parcels

If your order arrives damaged, please contact us as soon as possible and provide photographs of the parcel, packaging and damaged print. We will arrange an appropriate replacement or refund.

Contact

For questions about shipping or an existing order, contact us at:

Email: photoprintshub@gmail.com
Website: https://vintageprints.eu